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STEEG_Operation Hub

Team members

Chua Yi Ling (ESD), Mudzakkir Bin Aziz (ESD), Damian Ong Zhi Sheng (ESD), Tan Heng Kiat Noel (ESD), Galen Soh Wei Ming (ISTD), Lim Kai Herng Danson (ISTD), Tay Sze Chang (ISTD)

Instructors:

Francisco Benita, Kenny Choo

Writing Instructors:

Susan Wong

Teaching Assistant:

Lim Swee Hao

 

 

Project Description

Nudge is web-application specially tailored to ST Engineering’s Radar Control Division to improve the efficiency of job tracking for Maintenance and Repair Operations.

 

 

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Introducing:

Nudge

 

Nudge Full length Capstone video

 

 

final poster v 11a

 

 

Problem

The current maintenance repair operation (MRO) is onerous, manual and outdated as the common resolution of all jobs processed among various departments cannot be published in a shorter interval to achieve better productivity.

 

 

 

Solution

We have redesigned the workflow and built a user-friendly digital platform to improve efficiency of data tracking, allowing real-time monitoring of its operating system and automated Turnaround Time (TAT) data processing.

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System Architecture

 

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1. Database

All details stored in the database would be able to be retrieved and displayed any time. Thus, timestamps and audit trails are easily stored and documented to provide reliable tracking of a work order history or journey. The backend system, supported by Django web framework, will extract the information about the work order stored in the database to be displayed on the web portal. 

 

2. Web Portal

The portal will allow workshop engineers to assign jobs, update their progress and job status etc, which is an improvement as in the past, the administrative staff would have to update and record for the engineers.

 

3. Dashboard

The dashboard that is part of the web portal reflects real-time status of jobs stored in the database which displays a neat overview of work orders for the respective stakeholders. The management and clients who are interested in the progress of the work order will refer to the dashboard instead of contacting the administrative staff to enquire about work order status.

Nudge's Features

 

 

 

1. Digital Web Form

- Convenient
- Less manpower involved
- Fast information transmission
- Hastens input process for work orders

 

Time reduced from:

More than 3 days to less than 15 mins

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2. Computerised Update System

- Search bar to input Work Order ID
- Audit Trails
- Customised drop-down bar to save time on typing

 

Time reduced from:

More than 1-2 hours to less than 3 mins

 

 

 

3. Dynamic Custom Dashboard

- Real time overview of work order status
- Overview of KPIs

 

Time reduced from:

More than 1-2 hours to Instantaneous

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4. Automated Report Generation

- Captures delays
- Filters jobs by range of dates
- Exportable as CSV
- Calculates TAT time

 

Time reduced from:

More than 2-3 hours to Instantaneous

Summary of Benefits

final poster v 11b

You can check out our project poster here!

FEEDBACK

TEAM MEMBERS

student Chua Yi Ling Engineering Systems and Design
student Mudzakkir Bin Aziz Engineering Systems and Design
student Damian Ong Zhi Sheng Engineering Systems and Design
student Tan Heng Kiat Noel Engineering Systems and Design
student Galen Soh Wei Ming Information Systems Technology and Design
student Lim Kai Herng Danson Information Systems Technology and Design
student Tay Sze Chang Information Systems Technology and Design

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